Saturday, December 29, 2007

U-HAUL profiting from extra charges, will add more


U-HAUL Inc., a truck, van and trailer rental moving company, has been profiting for years from extras that customers purchase after the vehicle has been rented.

For example not included in the rental is the use of a hand cart located in the back of most rental trucks and vans. If customers use the cart, which is secured with zip ties, they are charged an extra $40. The same goes for packing blankets, if the zip ties are cut then the customer is charged $50. The "extras" have served the company very well.

"The extra charges have saved the company. We were headed towards...towards a not so good place and we have really bounced back," said company CEO, Cleo Timmons. So well in fact that the company now plans to enlarge its "Zip Tie" program to other features on the vehicles.

Company officials announced yesterday that beginning tomorrow zip ties will be placed on the brake pedals of trucks and vans.

"If the tie is broken on the brake then there will be a $25 charge, but there will be no tie on the gas pedal," said Timmons.

A seal will also be placed on the gas cap, the cab doors, speedometer, windows, tires, antenna, hood, emergency brake, pistons, oil filter, oil, floor mats, FM radio button, side of the van, muffler, and rear and side view mirrors.

"I just hope the trip is all uphill, no more than 300 miles, and that I can drive the truck from the outside," said renter Shane Schmidt.

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